Privacy Policy

TCGTrove Privacy Policy 

Last Updated: December 2026

At TCGTrove, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or interact with our services. By using our site or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, shipping address, phone number, and payment details when placing an order.
• Usage Data: Information such as IP address, browser type, pages visited, time spent on our site, and interaction logs.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your user experience and understand your preferences.
• Communication Data: Any information you share when contacting customer support or engaging with us via social media or other channels.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Provide customer support and manage transactions.
• Personalise your experience, such as by recommending products.
• Send you updates, promotional content, and newsletters (if you’ve opted in).
• Improve our website, services, and customer experience based on feedback and analytics.

3. Sharing & Disclosure of Information

We may share your data in the following situations:

• With Trusted Partners: Including payment processors, fulfilment centres, analytics providers, and marketing platforms, solely for business-related services.
• Legal Requirements: If required to do so by law or in response to legal processes, to protect our legal rights, or to comply with governmental requests.
• Business Transitions: In case of a merger, sale, or acquisition of all or part of our company.

4. Your Choices & Rights

• Access or Modify Your Data: You can request to access, correct, or delete your personal information at any time by contacting us.
• Opt-Out of Marketing: You can unsubscribe from our promotional emails via the unsubscribe link or by contacting us directly.
• Manage Cookies: You can disable cookies through your browser settings, although some features of our site may not function properly.

5. Data Security

We implement industry-standard security protocols to safeguard your data. However, no online transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under this age. If we discover that such data has been collected, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our business, legal obligations, or service enhancements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

8. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please visit our Contact Us page or reach out to us directly through our support channels.